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Customer Comments…
We very much appreciate this kind of customer support
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My 3500 Open arrived in
very good condition and I am very pleased with the boat
and with the transaction as a whole. Everything went very
smoothly and has been a positive experience. I want to
thank the personnel of Lakeside Marine for keeping me
informed about the details of the closing, service work
and transportation elements as they developed, and I want
to thank you personally for the extra effort you invested
to make this long distance transaction happen. I will be
back to Lakeside Marine in two to three years for my next
boat.
Thanks again,
Lee Potter
My husband, Dave, and I
have just purchased a 2000, 3500 Tiara Express from
Lakeside Marine. Our personally exciting experience was
made even more pleasant due to the highly professional,
customer-friendly staff at Lakeside.
Our search for a Tiara
began over a year ago with an initial contact with Sales
Representative, Dan Larcey. A visit to the showroom in
Port Clinton and very instructive meeting with Dan
introduced us to your full line of Tiara yachts. We were
impressed with the inventory and were able to narrow our
focus to a Tiara 3500 Express. This past year has been
spent looking for the "perfect" boat for us. Our search
has taken us from Pennsylvania to Maryland, Virginia,
South Carolina, and Florida. Dan maintained contact with
us during that time. One Tiara stuck in our
minds and became the
comparison for all the others we saw. When that boat found
its way back to Lakeside as a trade-in on a larger Tiara
for another satisfied, repeat Lakeside customer, our
conversations were renewed in earnest with Dan. Subsequent
visits to Port Clinton culminated in our purchasing that
boat.
During all our
conversations and personal visits with Lakeside, Dave and
I have been continually impressed with the quality and
integrity of the staff It has been so refreshing to work
with competent people who can handle every phase of the
process of buying a boat.
We commend the
outstanding staff at Lakeside and extend our wishes for
your continued success.
Pat and Dave Smiley
We would
like to bring it to your attention of how smooth our closing
went this past Wednesday of our recent purchase. It was
handled by Kari Lora, who was very friendly and
professional !Steve Smith was our salesman and he also was
very professional and fun to do business with. We're sure
you feel the way we do, that Steve and Kari are both great
assets to Lakeside Marine! Thank you.
Dennis & Sheri Stacy
"I want to
more formally thank you for all you did to make the purchase
of my new Tiara a totally pleasant experience. I
certainlyappreciate your follow through on the details like
the special TV anyenna and canvas, and most inportantly
making sure the boat was ready to go and thoroughly checked
out by the time I arrived for delivery.
You and Lakeside Marine are certainly a "class act" and
stand out way above most of the other dealers and service
center I have dealt with during my 35 years of boating.
Thanks again for everything.
Ro land E. Garlinghouse
“I would
like to take this opportunity to thank all of the employees
of Lakeside Marine that made the purchase of my boat such a
pleasure. – I found the knowledge and professionalism of all
of the employees I came in contact with to be superior. –
Overall, my experience with Lakeside Marine was very
enjoyable. I would highly recommend you to anyone seeking a
new or used boat. I was very comfortable with the whole
process and will surely make Lakeside Marine my first stop
when I am in the market for another vessel. Thank you very
much.”
Robert Lawson
“Pat and I
thank you very much for the response from your very helpful
staff – Your staff was very busy with the boat show and
still took the necessary time to respond to our problem in a
very professional manner. - As I look back at the support
your entire staff gave us, it was a blessing to us – Thank
you and all your staff for making our day!.”
Pastor Karl and Pat Steuk
“I am a
satisfied customer of yours. “AND”, if boating becomes a
great experience as I’m sure it will, I will be back to see
you first as the others didn’t seem to care.”
Chris Ayer
“I would
like to take this opportunity to thank you for your
dedicated service on trying to locate a boat for me. Your
diligence and persistence are greatly appreciated because I
know how difficult a customer I am in trying to contact. You
have called me when a “potential” boat becomes available and
in some cases… personally checked it out before hand. I
trust your judgment and respect your knowledge when
submitting an offer on a boat. Although I have not bought a
boat from you yet…I hope for both of us, that some day soon
we will prevail. Thanks so much for the great work.”
Robert Kamphaus
“Just
wanted to pass on a token of my appreciation for your
patience and efforts in assisting me with the purchase of
the 2001 Tiara 3100 Open. The professionalism and respectful
attitude you both displayed while answering my many
questions certainly ameliorated the decision process. – I
look forward to dealing with all members of the Lakeside
Marine Group team as I address my future boat needs
concerning winterization, storage and service.
Thomas Moritz
“I know
that salespeople are supposed to be knowledgeable about
their products but in my experience to actually encounter a
sales person that is as knowledgeable as you are is very
unusual. I do appreciate that any questions I had that you
were not immediately able to answer were followed up and
communicated to me promptly. I also thank you for continuing
to be so helpful even though the sale has been completed.
You were always friendly and most courteous which made
purchasing the boat a pleasure. Although I love this boat
and expect that Karen and I will enjoy it thoroughly, when
the time comes to purchase another one, I will certainly
call Lakeside and hope you will be there to help.”
Howard Phillips
“Our
experience with Lakeside Marine has been a great pleasure.
Everyone that we have had contact with has been very helpful
and we have benefited greatly from their knowledge and
assistance. We feel that we have been treated as if we
purchased your most expensive yacht. - We compliment you on
a fine organization and look forward to meeting with you
sometime in the future.”
Barbara and Michael Latham
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